Join Our Team
Build Your Career with Udhare
We are looking for passionate individuals to join our mission of empowering people through accessible financial solutions.
Current Opportunities
Team Leader – Customer Support
Full-timelocation_on North-Delhi, Indiawork_history 3–5 years Exp.
Responsibilities:
- Lead and mentor a team of customer support executives.
- Monitor team performance and provide constructive feedback.
- Develop and implement training programs for new hires.
- Handle escalated customer issues and ensure timely resolution.
- Analyze customer service metrics and prepare reports for management.
Requirements:
- Proven experience in a supervisory role within a customer support environment.
- Strong leadership and decision-making skills.
- Excellent problem-solving abilities.
- Familiarity with CRM systems and support tools.
- Bachelor’s degree in Business Administration or a related field.
Customer Care Support Executive
Full-timelocation_on North-Delhi, Indiawork_history 1–3 years Exp.
Responsibilities:
- Respond promptly to customer inquiries via phone, email and chat.
- Resolve customer complaints and ensure a high level of customer satisfaction.
- Maintain detailed records of customer interactions.
- Collaborate with internal teams to address customer needs.
- Provide feedback on the efficiency of the customer service process.
Requirements:
- Strong communication and interpersonal skills.
- Proficiency in using customer support software and tools.
- Ability to multitask and manage time effectively.
- 12th/ Graduation – Eligible, Basic computer knowledge.
Telecaller
Full-timelocation_on North-Delhi, Indiawork_history 0–2 years Exp.
Responsibilities:
- Initiate outbound calls to potential customers to introduce Udhare.com services.
- Understand customer needs and provide relevant information.
- Maintain a database of customer information and interactions.
- Achieve daily and monthly call targets.
- Gather feedback and relay insights to the marketing and product teams.
Requirements:
- Excellent verbal communication skills in Hindi and English.
- Ability to handle rejection and remain motivated.
- Basic computer proficiency.
- Prior experience in telesales or customer service is a plus.
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Why Join Udhare.com?
- check_circle Competitive salary packages.
- check_circle Opportunities for professional growth.
- check_circle Collaborative and inclusive work culture.
- check_circle State-of-the-art office facilities.
Ready to make a difference?
Send your updated resume to Info@udhare.com with the subject line: "Application for [Position Name] – North-Delhi".